Frequently Asked Questions

Yes — parent accounts support linking multiple student profiles under the same parent user.

System can send automated email/SMS on absence if configured; settings per school enable/disable notifications.

Prima uses subscription-based billing — monthly or yearly plans depending on your needs.

We support Stripe, PayPal, PayMob, and local payment gateways in select regions.

Yes! You can change your plan anytime from your dashboard — changes apply instantly.

You’ll receive a notification and a 5-day grace period before suspension.

No - We offer a trial period. to test ans take your decision Once subscribed, payments are non-refundable.

You can subscribe through the pricing page

Yes, new clients receive step-by-step onboarding and optional online training.

Prima uses 256-bit SSL encryption and multi-layered access control for maximum security.

Admin panel → Users → Edit → Reset Password (system sends email with reset link).

Yes — DB layer uses prepared statements; avoid raw queries without binding.

Yes, Prima allows managing multiple campuses under the same dashboard.

Absolutely! You can assign roles with specific permissions for each staff member.

Prima’s activity log records every change — accessible under Settings → Logs.

Yes, you can personalize widgets and charts based on your role.

Yes, our team can help migrate data from your existing system to Prima securely. its require additional Fees

Prima School Management System is a complete educational platform for managing schools, students, teachers, and parents through a modular structure. The system provides automation for academic operations, communication tools, reporting, grading, and digital content delivery. It’s developed in PHP with Smarty templates, fully bilingual (Arabic/English), and supports both RTL and LTR designs.

2FA is planned; currently you can enable email OTP via admin settings (future: SMS/app 2FA).

Core Modules - Home - Users (admins - teachers - students - parents) - Quizzes - Pages - News - Messaging - Videos - Photos - Articles - Books - Links - Programs - Downloads

Administrative Affairs School Departments Academic Years Classes Educational Stages Grades Classes Studies Human Resources (HR) Employee Specialties Employees Timetable Employee Absence Student Affairs Students Parents Student Absence Assignments Honor Roll Other Exam Dates Results Notes Facilities Importing Noor Data Exams Exam Settings Exam Sections Exams Questions and Answers Student Answers This is in addition to school admission applications and the employment module.